From assignment through inspection documentation
Adjuster Copilot connects the day's claims, route, guided fieldwork, narrative drafting, and office review—so the inspection record comes from the work completed on-site.
The claim moves forward without being rebuilt
Requirements, field evidence, and reporting stay attached to the same inspection from intake through review.
Step 1 of 7
Assignment
Pull the claim — insured, peril, property, and deadline are loaded before you arrive.
Copilot
Watching this step
Ready
New assignment loaded. Ready to inspect.
Claim intake
Start with a reviewable draft
However a supported assignment arrives, you review the extracted information before a claim is created.
- Forward a supported assignment email
- Share a supported assignment from iPhone
- Paste assignment content on desktop web
- Import CSV or Excel on desktop web
The inspection does not stop when signal does
Once a claim is downloaded, supported fieldwork remains available. Pending, synced, and failed states stay visible when the connection changes.
Signal Available
Open the assignment once so its inspection data is saved locally.
Signal Lost
The app shows that you are offline and which changes are waiting.
Keep Working
Inspection entries, photos, signatures, and narrative edits save locally.
Sync Complete
Reconnect with the inspection open, then confirm all changes are synced.
Finish in the field. Review at the desk.
The adjuster captures the inspection on the phone. Synchronized claims, progress, messages, and reports remain visible in the desktop workspace.
Claim progress
Inspection status
Reports and messages
Set the standard once. Carry it into every assigned claim.
The desktop workspace defines the inspection requirements; the field experience carries them to the property.
Client-specific configuration
Client standards
Client, loss type, and damage-category registries define the context for the work.
Field requirements
Required photo sets and questionnaires guide what the adjuster captures.
Narrative and output
Narrative templates and client-specific workflows shape the reviewable result.
Where it runs
iPhone and iPad
Native iOS app for offline inspections, guided capture, photos, and route planning.
Android, desktop, and tablet
The web app runs in a modern browser. There is no native Android app today; sign in at app.adjustercopilot.ai.
See the platform on your workflow
Start a trial around your real clients and claim types, or talk with us about an organization rollout.