We spent enough time around claims operations to see the same pattern over and over: files coming back incomplete, photos arriving unlabeled, and adjusters losing whole evenings rewriting what they'd already documented standing in someone's driveway.

The work was getting done twice. Once in the field, where the adjuster actually saw the damage — and again hours later at a desk, reconstructing it from memory and a camera roll. Every gap in that hand-off meant a callback, a second trip, or a detail that surfaced after the claim was supposed to be closed.

The fix was never going to be another portal to log into after the drive home. It had to be finishing the work where the work happens: at the property, with no assumption of signal, with the report practically writing itself from the inspection you just did.

So that's what we built — a field tool shaped by how adjusters actually move through a property, not by how software usually wants them to.