For adjusting teams and CAT operations

Put your inspection standards in the field

Configure what a complete inspection means for each client, carry those requirements to the property, and review the synchronized record from the office.

Current product shown with synthetic demonstration data.

app.adjustercopilot.ai/claims
Adjuster Copilot desktop claims workspace — every assignment with pipeline status, inspection progress, and report state in one view
One record, four views

Every role sees the part of the same inspection it needs

Team leads

Define a repeatable inspection approach instead of relying on memory.

Operations

See claim and inspection status, then open the underlying record when follow-up is needed.

QA

Review a structured file built from required questions, photo categories, notes, and adjuster-approved narrative text.

Field teams

Carry the configured requirements into the property, including through supported connectivity gaps.

Configured once, used in the field

A four-stage standard from setup to review

  1. STEP 01

    Configure

    Connect the applicable questionnaire, photo set, narrative template, and current report behavior in an inspection profile.

  2. STEP 02

    Inspect

    The adjuster opens the assignment and follows the visible questions, required items, and photo categories.

  3. STEP 03

    Synchronize

    Queued field work uploads when connectivity returns, with pending, successful, and failed states available for review.

  4. STEP 04

    Review

    Authorized users open the synchronized record while the adjuster verifies the narrative and assembled inspection output.

Client-specific standards

Configuration can vary by client, loss type, and inspection profile from the desktop web app.

Structured field capture

Questionnaires, required photos, progress, offline documentation, and supported signatures stay in one inspection.

Operational visibility

The desktop workspace shows claim and inspection states with search, filters, and access to the underlying record.

Office proof

Follow the documentation into the claim

See the work without chasing it

Search the claim list, review its status, and open synchronized photos, notes, messages, documents, and generated reports. Follow-up starts from the record instead of a phone call.

app.adjustercopilot.ai/claims/gs-26-3329
Adjuster Copilot desktop claim detail — photos, notes, messages, documents, inspection status, and generated reports on one claim
Configuration detailsWhat can vary by client, loss type, and inspection profile.
  • Questionnaire template and required-answer states.
  • Required photo categories, minimums, ordering, and visibility.
  • Narrative template selection and current report behavior.

Configuration Studio is authored from the desktop web app. Walk through the required behavior during setup rather than assuming an automatic carrier integration.

Illustrative example: a wind client could connect its question set, elevation and roof photo requirements, narrative template, and report behavior in one applicable profile. A different client can load a different standard. Configuration varies by client and inspection profile.

CAT deployment contextRouting support is live; a full CAT operations console is not.

Adjusters can use a temporary deployment address as routing origin, a higher same-day cluster cap, and a user-set 5–100 mile clustering radius. Workforce dispatch, SLA enforcement, crew management, and the CAT operations console are not represented as current capabilities.

What's available todayWhat the product does now, and what is still being built.

See what you can use today and what is coming before relying on a capability in a rollout decision.

Put one client standard on one real claim

Talk through your requirements, or start a trial and evaluate the current configuration yourself.