Route planning

Turn a claim list into a workable day

See mapped claims together, group nearby stops, build a suggested order from where you are starting, and change it when the day changes.

Suggested order remains editable; no optimality or live-traffic promise.

Adjuster Copilot — suggested same-day claims and optimized stop order
Before the first drive

Understand the day, then shape it

The planner is built around one adjuster and the claims actually in front of them.

See the whole day

Scheduled and unscheduled claims with saved locations appear together, along with the starting point and selected stops.

Group nearby work

Claims can cluster within a radius you choose from 5 to 100 miles, including a higher same-day cap in CAT deployment mode.

Keep control of the order

Start from a suggested sequence, then move stops when appointments or local knowledge should win.

Plan the day

Five steps from claim map to navigation

  1. STEP 01

    See

    Open the planner and review mapped scheduled and unscheduled work together.

  2. STEP 02

    Choose

    Add or remove claims until the stop list matches the day you intend to work.

  3. STEP 03

    Sequence

    Build a suggested order from the selected starting point and review the leg detail.

  4. STEP 04

    Adjust

    Move stops when the real day requires it; restore the suggested order whenever you want.

  5. STEP 05

    Go

    Save intended times, then open the next stop—or the supported route—in your maps app.

Works with your day

Scheduling, CAT context, and connectivity—on demand

Calendar and maps appsSave intended times, then navigate with the app you already use.

Choose a date and start time, preview the sequence, and save those intended appointment times to the calendar.

Send a destination to Apple Maps, Google Maps, or Waze. Google Maps takes the supported multi-stop route; Apple Maps and Waze take the next stop.

CAT deployment routingUse the temporary location where the deployment day actually begins.
  • Set a temporary deployment address as the routing origin.
  • Use the higher same-day cluster cap available in deployment mode.
  • Choose a clustering radius from 5 to 100 miles.

This does not claim dispatch, crew management, SLA enforcement, or a mathematically optimal route.

Plan connected; inspect offlineRouting and server data need connectivity. Downloaded inspections can continue without it.

Download the day's assignments before leaving coverage. Supported answers, notes, and photos can then remain on the device and synchronize after reconnecting. See the offline workflow →

Plan tomorrow on your own claims

Pick the stops, review the suggested sequence, move what you want, and send the route to your maps app.